Frequently Asked Questions 

Q: What is the origin of Kris Kaleen Apparel?

A:  We are originated out of North Carolina. Home of some of the best BBQ in the world!

Q: What is the status of my order?

A: We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order.

Q: Can I return my order?

A:  We have a no return policy. Exchange only with certain conditions Visit our refund page  to view our returns and exchange policy.

Q: Can I exchange my order?

A: Up to 14 days after receipt of item(s)
To be eligible for an exchange , your item(s) nmust be in the same condition that you received it, unworn or unused , and in its original packaging. You’ll also need the receipt or proof of purchase. If item is not available in requested size then the buyer will have the option of a full refund or wait for availability. Shipping cost for any exchanges will be at buyers expense.

Q: If i recieve the wrong item, what do I do?

A: Although we strive for perfection,, we are human and sometimes the wrong items are shipped from our warehouse. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact us via email  so we can work to get you your goods as soon as possible.

Q: How can I pay for my order?

A: Kris Kaleen Apparel currently accepts Visa, MasterCard, Discover, and American Express. We also accept payments via PayPal.